Return Policy
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.
To be eligible, items must be unused, in their original condition and packaging, with proof of purchase.
To start a return, contact us at Support@SpaceStrips.com. Returns sent without approval will not be accepted.
Damages & Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.
Non-Returnable Items
We do not accept returns on:
- Personal care items
- Perishable goods
- Custom or personalized items
- Hazardous materials
- Sale items or gift cards
Exchanges
To exchange an item, return the original item and place a new order once your return is approved.
EU 14-Day Cooling-Off Period
If your order is shipped to the European Union, you may return it within 14 days for any reason. Items must still be unused and in original condition with proof of purchase.
Refunds
Once we receive and inspect your return, we’ll notify you if it’s approved. If approved, refunds are issued to your original payment method within 10 business days. Processing times may vary depending on your bank.
If you haven’t received your refund after 15 business days, contact us at Support@SpaceStrips.com.